Welcome to Tanah Mympi
These Terms and Conditions (“Terms”) govern your use of our website (www.tanahmympi.com) and booking platform (booking.tanahmympi.com), operated by Tanah Mympi Pty Ltd, headquartered in Western Australia. By using our sites and services, you agree to these Terms. If you don’t agree, please don’t use the site or make a booking.

1. Bookings & Payments

• All accommodation, experience, and island bookings are subject to availability.
• Full or partial payment may be required at the time of booking, depending on the package or promotional offer.
• Prices are listed in USD and include local tax unless stated otherwise.
• Secure payment is processed via our third-party booking system. We don’t store your credit card details directly.

2. Cancellations & Refunds

• Cancellation terms vary depending on your booking type (e.g., private hire vs. individual room). These terms are detailed during checkout.
• We reserve the right to charge a cancellation fee or withhold your deposit as outlined in your booking confirmation.
• Refunds (if applicable) are processed to the original payment method.

3. Modifications & Rescheduling

• We’ll do our best to accommodate any changes you need to make to your booking. Change requests must be made in writing.
• Significant changes to a confirmed booking may incur fees.

4. Check-In / Check-Out

• Arrival and departure times will be confirmed prior to your stay. Please respect these to help us ensure a smooth experience for all guests.
• Early check-in or late check-out may be available on request, subject to availability and additional charges.

5. Guest Responsibilities

• You’re responsible for any damage, loss, or extra cleaning required due to your stay.
• All guests must respect the island, the local environment, and our staff. Anti-social or illegal behavior may result in removal from the property with no refund.

6. Limitation of Liability

• We do our best to provide an incredible and safe experience, but we’re not liable for any loss, injury, or damages (direct or indirect) that arise during your stay, including events outside our control (weather, transport delays, etc.).
• Travel insurance is strongly recommended.

7. Content & Intellectual Property

• All content on this website, including images, text, videos, and branding, is owned or licensed by Tanah Mympi and may not be used without permission.

8. Third-Party Services

• Our site and booking platform may link to third-party services (like payment processors or external activities). We’re not responsible for their content or service delivery—use them at your own risk.

9. Privacy

• We respect your privacy and handle personal data in line with our Privacy Policy. By using our services, you consent to the collection and use of your information as described there.

10. Changes to These Terms

• We may update these Terms occasionally. The latest version will always be available on our website and will apply to new bookings or interactions moving forward.

11. Governing Law

These Terms are governed by the laws of Western Australia. Any disputes will be resolved in accordance with Australian legal procedures and jurisdictions.

Contact Us
Have questions about these Terms or need clarification?
Email: info@tanahmympi.com

Last updated: 20 July 2025